Well packaged and secured in the shipping box. Roots were well wrapped and included a bit of gel to keep them moist. I wish that we did not need to cut off so much of the roots but they have to fit into the box. I paid double for this tree as a 7-8 foot tree but it was cut to the same height as the 6-7 ' trees. They are in the ground already and I hope they do well come spring.